🔔 Cash Savings Platform: Raisin UK Savings Marketplace

Author: Anna Bowes
26th February 2019

Raisin UK currently offers some competitive fixed term accounts via its platform, which you might want access to. But just what is Raisin UK and what value can it add to you?

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Background information | What is a platform? | Today's savings market | Who might Raisin be right for? | Application process and customer service | A final word...

Background information

Raisin UK is the UK operation of Raisin.com, a Berlin-based fintech innovator that has quickly grown to become one of the largest financial technology companies in Europe. Raisin.com launched its first marketplace for savings products in 2013 in Germany.

Raisin Savings Marketplace

Raisin is funded by household name investors such as PayPal and has raised over €70 million in capital. According to Raisin, more than 120,000 customers have invested over €6 billion with 50 partner banks. 

Based in Manchester, the UK business was established in 2013 as PBF Solutions and became part of Raisin in September 2017.  

About the platform?

Raisin UK is a savings platform. Think of it like a supermarket which offers a variety of savings accounts, which you can pick and choose from.

The key benefit is that you can open a number of different accounts with different providers, but you only have to fill in your personal details once during registration and complete a single online compliance check.

It is worth noting that your money will be held with the individual banks and building societies that you open accounts with - NOT Raisin UK – so will be protected by the Financial Services Compensation Scheme (FSCS) or equivalent European scheme that is applicable to that individual provider.

This does mean however that you need to be wary of placing too much money with a provider that you already have funds with – although you are in control of where your money is placed.

At the moment, Raisin UK has partnerships with a small number of banks, offering several fixed term deposit accounts. But they will continue to increase the products available and we’ll keep you up to date with this.

Of course, just because it’s on the shelf, doesn’t mean that it is a best buy, but sometimes simplicity is the best option, which is why these platforms are being developed. You can always check what the very best rates are on the market by looking at our best buy tables.

Today's savings market

As mentioned above, Raisin UK is not whole of market.

Currently it has partnerships with 14 banks: Gatehouse Bank, ICICI Bank, Bank & Clients, QIB UK, Shawbrook Bank, FCMB (UK) Ltd, Agribank, Aldermore, Cambridge & Counties Bank, Hodge Bank, OakNorth Bank, Wyelands Bank, Zenith Bank (UK) and Axis Bank UK.

The rates customers receive through Raisin UK will always be the same or better than the rates available on those banks’ own websites, although that doesn’t automatically mean they are market leading – so it makes sense to check the competition on our best buy tables or call one of our savings experts on 0800 011 9705.

Additionally, new customers will currently be rewarded for the first product they fund via the Raisin UK platform. At the moment those new customers saving more than £5,000 will receive a bonus for funding their savings account. 

Those saving £5,000 to £9,999 will receive a bonus of £10 to add to the interest they earn on the savings account they choose. Savers with £10,000 to £39,999 will receive £25, those with £40,000 to £74,999 will receive £50 and savers with £75,000 and over will receive a £100 bonus.

Be aware, that in order to receive the bonus, you need to claim it.

All you need to do is send an email from the email address you registered with, containing your full name, the amount that you are eligible to claim and "Bonus" in the subject line to [email protected], within six months of funding your new fixed term deposit.

Once your email has been received and verified that you meet the eligibility requirements, Raisin will credit your nominated account with the appropriate bonus within 14 days of you successfully funding your savings product.

The amount depends on how much you deposit but can be a great boost and, can elevate a competitive rate into a market leading one.


Who might Raisin UK be right for?

Raisin Savings Marketplace
If you are looking for a streamlined online application process, where the following restrictions imposed by this simplification are not a barrier to you, then Raisin UK could be an option to consider further;

1) The whole process is done online, although there is a helpline number for those who need assistance.

2) The accounts can only be opened in sole names – no joint accounts I’m afraid.

3) The maximum deposit is £85,000 per account – some accounts may have a lower maximum but none will accept more via the Raisin UK platform. This means that your funds will be protected by the Financial Services Compensation Scheme or European equivalent – whichever applies – although if you open multiple accounts with the same provider, remember that only £85,000 of the total deposited with them will be protected, as it is the amount held per provider, not per account, which is important.

4) Your identity will be checked electronically – so if you fail, you will not be able to open an account through Raisin UK. However, you can try again as often as you like – sometimes you will have failed the ID check because of a small error – most commonly getting your date of birth wrong or not entering your official name on the application.

Application Process and Customer Service

Once accepted, you can view, purchase and manage a range of savings products online – all in one place, without filling in an application form or going through ID checks each time.  Ordinarily and without the use of such a platform, if you open multiple savings accounts, you have to apply to each bank and therefore fill in multiple application forms and pass each bank’s own ‘Know Your Client’ identification checks.

And once you’ve set up your single online login, you will be able to view and manage all the products you have opened through Raisin, via your customer portal.

If you apply and are accepted for your savings account choice, you need to fund the account.

Deposits are made to your Raisin UK Account and then processed by Raisin’s processing partners Starling Bank and Meteor Asset Management (MAM).

MAM acts as a trustee and can therefore transfer your funds to your chosen provider on your behalf. However, the funds are always in your name and will remain free from any third-party right to sell or transfer the funds.

Starling Bank powers the Raisin UK Account and so whenever you hold money in your Raisin UK Account, this is held by Starling Bank. This means that Starling Bank will hold and transfer deposits between you, the customer, and Raisin’s partner banks.

As this is an online process, you also need to send your funds electronically. It’s worth noting that your current account provider may restrict the amount you can transfer per day, so you need to check with the individual banks you are sending your deposits to, to check how many days you have to fund the account.

When your bond is due to mature, Raisin UK will contact you to check whether you want to open another bond via the platform or have your money sent back.

As it is still early days, your feedback about the customer service you receive from Raisin UK will be invaluable in helping your fellow savers going forward, so please make sure you let us know about your experiences.

A final word...

Currently Raisin UK has access to some competitive fixed rate bonds on offer, especially if you take into account the bonus (remember you need to claim this to receive it!), so it is definitely worth a look if you’re happy to tie your money up for the term.

These offers will change, so you’ll need to keep an eye on how they compare with the wider market.

Obviously the best option is to open up the highest-paying accounts available from the whole market, but we understand that some people just don’t want the hassle or have the time.

So, if you’re looking for simplicity when opening multiple accounts and you’ve money sitting in a dreadful account, such as the likes of HSBC’s Flexible Saver account paying a paltry 0.10% - then right now you’ll get a better return with Raisin, so don’t sit back and do nothing, make the switch to a better account.

*We are occasionally paid by some providers if you click through from our Best Buy Tables and open a savings or current account with them. We will never accept a payment that compromises in any way our independent, whole of market approach to providing information on savings products. For clarity we will indicate those companies who remunerate us with an asterisk (*).

All rates correct at the date of publication.

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